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Technical Support

Experience world-class cutomer service

  • 100+
    PhDs work at The LYCRA Company
  • 1,500+
    years of collective industry experience
  • 4
    global R&D labs service every region

Access expert advice

Our fiber scientists and trained experts are able to provide a solution to a broad range of issues. Here are some of the ways our experts can help your business:

  • Assisting with implementation and offering detailed technical training
  • Providing recommendations ranging from yarn storage and fabrication to wet processing
  • Working with you to maximize fabric performance, hand-feel, and appearance
  • Helping you optimize your manufacturing speed and efficiency and minimize material wastage and downtime
  • Determining the root cause of fabric issues through yarn, fabric, and garment analysis, and then engineering a clear path forward

Find answers online

You can find resources and documentation about THERMOLITE® brand warming technologies on the LYCRA® ONE customer portal, including:

  • Product testing performance standards
  • Guidelines for best practices
  • Product information sheets
  • Fabric quality standards
Find answers online
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